Our Services

Providing first-rate ambulance transport services across the Midlands, East Anglia, Essex, London, the South East, and the UK.

Our highly trained teams and fully equipped vehicles will guarantee you the safest journey possible.

Operating 365 days a year, we provide a range of specialised transport solutions to customers all over the UK.

250000+

Patient journeys since 2009

80 yrs

Years of combined NHS Experience

80 yrs

Years of combined NHS Experience

125000+

Patient journeys since 2009

01

Private
Ambulance Transport

Are you a private individual looking to book ambulance transport for yourself or someone you know?

We provide reliable, comfortable private transport services for appointments, day trips, care home or hospice transfers, and repatriations home – both in the UK and abroad.

All our staff have experience working for the NHS, and some have experience working for police and prison services.

We have 1-crew wheelchair-accessible cars and 2-crew stretcher ambulances, all with AEDs on board and capacity for carrying oxygen. All vehicles have wheelchair tracking and highly accessible ramps, so you can remain in your wheelchair if needed. On our ambulances you can travel lying down on the stretcher, with an ambulance attendant present with you the whole time.

Unlike many other ambulance companies, we have space for luggage, friends, and relatives on board all our vehicles – at no extra cost.

Book Private Ambulance Transport Now

02

Patient Transport Services

We are proud to work in partnership with many NHS Trusts, delivering first-rate ambulance transport to their patients. We provide non-emergency transport solutions for public and private healthcare centres all over the UK, ranging from hospitals, GPs, day wards, and clinics.

We work alongside many charities and organisations – from drug and alcohol services to councils and schools, pain clinics to domiciliary care – helping transport patients all over the UK and abroad.

Our ambulance staff are some of the most experienced and highly trained in the industry. The majority of our training is provided by HB Compliance, an industry leader in healthcare compliance.

Our Patient Transport division includes both two-crew ambulances and one-crew ambulance cars. Our crews can undertake all types of non-emergency ambulance journeys, including:

Stretchers and wheelchairs transport
Long-distance transfers
Early starts and late finishes
Shift-work
Wait and return appointments
Stair lifts
Bariatric patients
Mental health patients

Book Patient Transport Now

03

Secure Ambulance Transport

We deliver secure ambulance transport to a wide range of clients, including police and prison services, drug and alcohol services, hospitals, community centres, and NHS organisations.

When it comes to secure ambulance transport, our focus is on de-escalation and communication. Distress calls for compassion and a calm approach – and we deliver on this.

Our staff are highly qualified and meet the CQC requirements for secure ambulance transfers. Our training partner is Intelligentsa, a certified training provider for the NHS.

Many of our staff have been with us for between eight and fifteen years and are among the most experienced in the industry.

Book Secure Ambulance Transport Now

04

Event Medical Cover

We provide professional medical cover for all types of events across the UK – from sports matches and community activities to festivals and large-scale productions.

Whether you're organising a small local event or a major commercial show, we can supply highly qualified staff, fully equipped vehicles, and the medical equipment needed to meet your risk and safety requirements.

Our teams include professionals with NHS, police, and prison service backgrounds. All hold up-to-date medical qualifications and are trained to national standards.

From initial risk assessment to on-site support, we deliver calm, responsive care to help your event run safely and smoothly.

Book Event Medical Cover Now

What People Say

MedExpress is a team you can count on. I have been working with them for close to 3 years — their professionalism and reliability are matched by years of experience in handling emergencies with precision and care. They know exactly what to do, even in the most critical moments, and always put patients first. When every second counts, they’re a service you can truly depend on.

Jamie-Lee Robson
Transport Manager,
Essex Partnership University
NHS Foundation Trust

Over the years we have been using MedExpress, they have proven to be very reliable, professional and hard-working. Whether for last-minutes requests, or regular shift work, our Trust can highly recommend them.

Sue Austin
Transport, Switchboard & Facilities
Helpdesk Manager, Bedfordshire Hospitals
NHS Foundation Trust

MedExpress – Cooperation with this company was a positive attribute and cost effective to our Trust. The level of professionalism and efficiency in providing patient transport showing care and compassion at all times was exceptional, creating greater patient experience. They deliver a friendly and unique service. Highly recommended.

Alex Doherty
Head of Patient Transport Services,
Kettering General Hospital
NHS Foundation Trust

Over the years we have been using MedExpress, they have proven to be very reliable, professional and hard-working. Whether for last-minute requests, or regular shift work, our Trust can highly recommend them.

Sue Austin
Transport, Switchboard & Facilities
Helpdesk Manager, Bedfordshire Hospitals
NHS Foundation Trust

Reliable, Experienced Ambulance Transport For Every Journey. 

Established 2009 — Nationwide cover — Always ready

Get in Touch

Committed to delivering reliable, professional, and compassionate ambulance transport services across the UK.

Whether you’re a healthcare provider, an event organiser, or a private individual in need of transport, our highly trained teams and fully equipped vehicles ensure safe, efficient journeys – every time.

Operating 365 days a year, we provide a range of specialised ambulance transport services across the UK, including: Private Transport, Patient Transport Services, Secure Ambulance Transport, and Event Medical Cover. 

Our teams are committed to delivering the highest standards of care, with safety, dignity, and professionalism at the heart of everything we do.

365

days a year service

All types

of ambulance transport available

Serving Patients across the UK

Based in Cambridgeshire, MedExpress provides transport throughout the Midlands, East Anglia, Essex, London, and the South East – with nationwide coverage available.

How did we do? 

We’re always looking to improve, and we love to hear feedback from clients.  If you’ve had a positive experience with our team, please take a moment to leave us a review. 

Your feedback helps us grow and ensures we continue delivering at the highest standards!

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Make a complaint

We take all complaints seriously, and are committed to resolving any concerns quickly. Use the form below to share the details of your complaint. 

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For All Non-Booking Related Enquiries

We’ll respond to all non-booking related emails promptly during office working hours.