Experienced. Trusted. Patient-First.

Since 2009, MedExpress has been delivering expert non-emergency
ambulance services with professionalism, care, and compassion.

With highly trained staff and vehicles equipped for comfort and safety, MedExpress provides trusted ambulance services throughout the UK. Whether it's a routine medical appointment, transfer to a care facility, or special journey, contact us today to arrange your transport.

Why choose MedExpress?

Our team is fully committed to reliable, professional, and compassionate ambulance transport services throughout the UK. We support NHS Trusts, local authorities, private clients, and event organisers with safe, timely, and fully compliant transport solutions.

CQC Registered &
Rated ‘Good’
NHS-Approved
Provider
Experienced, friendly medical staff
Safe, comfortable, fully equipped vehicles
 Flexible, responsive service
Transparent
pricing
2009
The beginning

After 30 years of frontline experience with Huntingdon
Ambulance Service as a paramedic, Richard Snr founded
MedExpress in 2009.

Built on the foundation of our core values, MedExpress began its journey as a trusted non-emergency private ambulance provider.
2009
- 2012
The company builds its reputation across NHS Trusts in the South East as the region’s go-to service for affordable shift hire and last-minute headache journeys.

Our early growth was driven by reliability, responsiveness, and a strong patient-first ethos.
2012
-2013
Expansion

MedExpress grows its services, working with pain clinics, drug and alcohol services, and private hospitals throughout the UK.

We became a trusted partner for more specialist services, expanding our remit beyond local contracts to national coverage.
2013
-2025
125000+ journeys later…

MedExpress has grown into one of the UK’s most experienced and trusted private ambulance providers. From hospital transfers and secure mental health journeys to event medical cover and international repatriations, we’ve delivered consistent care and support for thousands of patients.
 Now and beyond

Looking to the future

Today, MedExpress is a well-established nationwide provider of non-emergency patient transport.

Since day one, our focus has remained unchanged: to uphold our values of care, professionalism, and innovation, ensuring every journey is handled with dignity, expertise, and heart.

Ready to Book Reliable Ambulance Transport?

Tried & trusted — Expert crews — Transparent pricing

Get in Touch

What People Say

MedExpress is a team you can count on. I have been working with them for close to 3 years — their professionalism and reliability are matched by years of experience in handling emergencies with precision and care. They know exactly what to do, even in the most critical moments, and always put patients first. When every second counts, they’re a service you can truly depend on.

Jamie-Lee Robson
Transport Manager,
Essex Partnership University
NHS Foundation Trust

MedExpress – Cooperation with this company was a positive attribute and cost effective to our Trust. The level of professionalism and efficiency in providing patient transport showing care and compassion at all times was exceptional, creating greater patient experience. They deliver a friendly and unique service. Highly recommended.

Alex Doherty
Head of Patient Transport Services,
Kettering General Hospital
NHS Foundation Trust

Over the years we have been using MedExpress, they have proven to be very reliable, professional and hard-working. Whether for last-minutes requests, or regular shift work, our Trust can highly recommend them.

Sue Austin
Transport, Switchboard & Facilities
Helpdesk Manager, Bedfordshire Hospitals
NHS Foundation Trust

Over the years we have been using MedExpress, they have proven to be very reliable, professional and hard-working. Whether for last-minute requests, or regular shift work, our Trust can highly recommend them.

Sue Austin
Transport, Switchboard & Facilities
Helpdesk Manager, Bedfordshire Hospitals
NHS Foundation Trust

A trusted, family-run ambulance service with decades of experience in patient care

The people behind MedExpress

01

Ambulance Care
Attendants

Our Ambulance Care Attendants play a vital role in delivering safe, respectful, and compassionate transport for patients. They support individuals with a wide range of medical and mobility needs, ensuring comfort and dignity throughout the journey.

Trained to the highest industry standards, our teams are
skilled in patient handling, communication, and basic life support. They work across our services – from non-emergency transport to secure journeys and event medical cover – and bring experience from both NHS and private healthcare environments.

Every patient is treated with empathy, professionalism, and care.

02

Directors

Richard Snr – Director:
After 30 years of frontline experience with Huntingdon Ambulance Service as a paramedic, Richard Snr founded MedExpress in 2009. With his vast experience and knowledge of the industry, he continues to lead MedExpress toward the highest standards of safety, responsiveness and care.

Richard Jnr – Director:
With nearly 20 years in the ambulance sector, Richard Jnr is responsible for various clinical and corporate aspects of the company. He is also a trained counsellor and psychotherapist. His passion for helping people has shaped the culture of MedExpress, where communication and patient safety are key.

Raymond – Director:
With over 20 years of experience in NHS and private care settings, Raymond oversees logistics and strategy across the business. Ray also has experience of working in NHS drug and alcohol services as a counsellor, bringing valuable insight to support patient wellbeing and specialist care delivery.

Serving Patients across the UK

Based in Cambridgeshire, MedExpress provides transport throughout the Midlands, East Anglia, Essex, London, and the South East – with nationwide coverage available.

For All non-booking Related Enquiries

We’ll respond to all non-booking related emails promptly during office working hours.

Get In Touch Now

HEALTHCARE
PROFESSIONAL: 
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

How did we do? 

We’re always looking to improve, and we love to hear feedback from clients.  If you’ve had a positive experience with our team, please take a moment to leave us a review. 

Your feedback helps us grow and ensures we continue delivering at the highest standards!

Leave us Feeback

Make a complaint

We take all complaints seriously, and are committed to resolving any concerns quickly. Use the form below to share the details of your complaint. 

Make a Complaint
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.