Expert Non-Emergency
Ambulance Services

Providing efficient ambulance transport services across the Midlands, East Anglia, London, the South East, and the UK.

80 yrs

Years of combined NHS Experience

125000+

Patient journeys since 2009

Our Services  

At MedExpress, we’re committed to delivering reliable, professional, and compassionate ambulance transport services throughout the UK.

Private
Ambulance
Transport
Fully accessible private ambulance transport for private paying, non-healthcare individuals. Ideal for hospital appointments, care home transfers, repatriations, family outings, solo journeys, and more across the UK.
Patient
Transport
Services
Reliable non-emergency ambulance transport for healthcare professionals and organisations, including NHS Trusts, insurance providers, private hospitals, domiciliary care services, clinics, and local authorities across the UK.
Event
Medical
Services
Professional on-site medical teams for sports events, festivals, commercial shows, and community activities, providing nationwide coverage with rapid response, experienced staff, and fully equipped vehicles.
Secure
Ambulance
Transport
Secure ambulance transport for hospitals, mental health units, clinics, prisons, police services, and local authorities, focused on safety, specialist patient care, providing reliable support across all regions of the UK.

What People Say

MedExpress is a team you can count on. I have been working with them for close to 3 years — their professionalism and reliability are matched by years of experience in handling emergencies with precision and care. They know exactly what to do, even in the most critical moments, and always put patients first. When every second counts, they’re a service you can truly depend on.

Jamie-Lee Robson
Transport Manager,
Essex Partnership University
NHS Foundation Trust

Over the years we have been using MedExpress, they have proven to be very reliable, professional and hard-working. Whether for last-minutes requests, or regular shift work, our Trust can highly recommend them.

Sue Austin
Transport, Switchboard & Facilities
Helpdesk Manager, Bedfordshire Hospitals
NHS Foundation Trust

MedExpress – Cooperation with this company was a positive attribute and cost effective to our Trust. The level of professionalism and efficiency in providing patient transport showing care and compassion at all times was exceptional, creating greater patient experience. They deliver a friendly and unique service. Highly recommended.

Alex Doherty
Head of Patient Transport Services,
Kettering General Hospital
NHS Foundation Trust

Over the years we have been using MedExpress, they have proven to be very reliable, professional and hard-working. Whether for last-minute requests, or regular shift work, our Trust can highly recommend them.

Sue Austin
Transport, Switchboard & Facilities
Helpdesk Manager, Bedfordshire Hospitals
NHS Foundation Trust

Ready to Book Reliable
Ambulance Transport?

Tried & trusted — Expert crews — Transparent pricing

Get in Touch

OUR CORE VALUES

The Seven P.I.L.L.A.R.S

Everything we do is guided by seven core principles – or P.I.L.L.A.R.S. – that define how we operate and care for every patient.

01

Patient First

Every decision we make puts the patient at the centre – with compassion, dignity, and respect.

02

Industry- Leading

We set the gold standard in non-emergency medical transport, serving both the public and private sectors.

03

Love For the Work

Caring for people is more than a job. It’s our calling. That passion is evident in every interaction.

04

Listen

We listen to our patients and partners – learning, improving, and adapting through honest feedback.

05

Assured & Experienced

With decades of frontline experience, we deliver safe, dependable, and professional care: every time.

06

Reasonable Rates

We believe in fairness and good value, offering competitive pricing without compromising on quality.

07

Solution-Focused

We take a proactive approach to every journey, resolving any challenges swiftly and effectively.

Serving Patients across the UK

Based in Cambridgeshire, MedExpress provides transport throughout the Midlands, East Anglia, Essex, London, and the South East – with nationwide coverage available.

Get In Touch Now

HEALTHCARE
PROFESSIONAL: 
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For All Non-Booking Related Enquiries

We’ll respond to all non-booking related emails promptly during office working hours.

FAQs  |  Private Ambulance Services

Who can book a MedExpress ambulance?

We work with NHS Trusts, local authorities, private healthcare providers, insurance companies, and private-paying individuals who need safe, reliable non-emergency transport.

Do you provide ambulance transport for private individuals?

Yes. Whether it’s a medical appointment, care home transfer, or a day out, we offer accessible, patient-focused transport services for anyone who needs them.

What areas do you cover?

We operate nationwide, with a focus on the Midlands, East Anglia, London, the South East, and surrounding areas.

Is your service wheelchair accessible?

Yes. All our vehicles are equipped to safely accommodate wheelchair users and patients with limited mobility. We have wheelchair clamps, so you can travel sitting in your wheelchair, or our highly-experienced crews will help you transfer to a seat. Whatever is easiest for you.

How far in advance do I need to book?

We recommend booking as early as possible. But we do also offer an on-the-day, ad-hoc service, so please do get in touch no matter how short-notice. If you do need to book last-minute, it is always best to call in the first instance.

What training do your staff have?

Our team is made up of experienced medical professionals with extensive experience in NHS settings and full training in all areas of patient care, safeguarding, and transport safety. All ambulance staff are trained to the highest NHS standards.

How can I book MedExpress private ambulance transport?

Booking couldn’t be simpler. Simply call us, email us, or use our online booking form (above) to get in touch with our experienced and friendly team.

Reliable, Experienced Ambulance Transport For Every Journey. 

Established 2009 — Nationwide cover — Always ready

Get in Touch

How did we do? 

We’re always looking to improve, and we love to hear feedback from clients.  If you’ve had a positive experience with our team, please take a moment to leave us a review. 

Your feedback helps us grow and ensures we continue delivering at the highest standards!

Leave us Feeback

Make a complaint

We take all complaints seriously, and are committed to resolving any concerns quickly. Use the form below to share the details of your complaint. 

Make a Complaint
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